We manage 1:1 conversations with your former or existing customers via proprietary AI & SMS positioning offers that create value. Capabilities include:

1. Use of on-brand tone of voice and key positioning elements of new offers
2. Establishing customer satisfaction and/or propensity-to-churn perspectives which can trigger automated or agent-led motions.
3. Warm transfers to live agents
4. Scheduling of future outreach into appointment calendars